Legal Document

fg33 Terms & Conditions

Please read these terms in full before using the fg33 platform — all information about membership, bonuses, payments, and responsible gaming is included here.

Last Updated: 2026
For users aged 21 and above only. By accessing the fg33 platform or creating an account, you confirm that you are at least 21 years old.

1. General Terms

By accessing the fg33 platform, creating an account, or using any of our services, you fully agree to the following terms and conditions. These terms form a legally binding agreement between fg33 and the user.

These terms are written in Bengali and apply to users in Bangladesh. In the event of any dispute, the Bengali version shall be considered authoritative.

Important: Do not use the fg33 platform without reading these terms in full. If you disagree with any part of these terms, please refrain from using the platform.

fg33 reserves the right to modify or update these terms at any time. A notice will be posted on the platform when changes are made. Continued use of the platform after any changes will be considered acceptance of the updated terms.

2. Account Registration & Eligibility

2.1 Age Eligibility

To open an account on the fg33 platform, you must be at least 21 years old. By registering, you confirm that you meet this minimum age requirement.

2.2 Single Account

Each user may create only one fg33 account. If multiple accounts are found under the same person's name, fg33 reserves the right to close all such accounts and forfeit any funds held in them.

2.3 Providing Accurate Information

You must provide true, accurate, and complete information at the time of registration. If an account is registered with false or misleading information, it will be closed immediately.

  • Your full name must be entered correctly
  • Valid contact details (phone number, email) must be provided
  • Payment information must be in your own name
  • If any information changes, fg33 support must be notified without delay

2.4 Identity Verification

fg33 may request identity verification from a user at any time. If the required verification documents are not provided within the specified timeframe, the account may be temporarily suspended.

3. Account Security

Ensuring the security of your fg33 account is entirely your responsibility. Please follow the guidelines below:

  • Never share your password with any third party
  • Use a strong and unique password
  • Always log out after using a public or shared device
  • If you notice any unauthorised activity on your account, notify fg33 support immediately

fg33 will not be held responsible for any loss resulting from unauthorised access to your account, unless that loss is directly caused by fg33's own negligence.

Security Tip: If someone claims to be from fg33 and asks for your password or financial details, it may be fraudulent. No fg33 representative will ever ask for your password.

4. Deposits & Withdrawals

4.1 Deposit Terms

The following payment methods are accepted for depositing funds at fg33: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks).

  • Minimum deposit amount: ৳100 (per method)
  • Deposits must be made from a payment account registered in your own name
  • Deposits through third parties are not accepted

4.2 Withdrawal Terms

To withdraw your winnings:

  • Minimum withdrawal amount: ৳500
  • Withdrawals generally take between 5 and 30 minutes to process
  • Withdrawals will only be sent to the same payment method used for the deposit
  • Withdrawals may be held if identity verification has not been completed

4.3 Transaction Rejection

fg33 reserves the right to reject or delay transactions in the following cases: suspected fraudulent activity, incomplete account verification, or technical issues.

5. Bonuses & Promotions

5.1 Welcome Bonus

A 100% bonus is available on the first deposit at fg33, up to a maximum of ৳20,000. A 20x wagering requirement applies to this bonus.

Example: A deposit of ৳1,000 earns a ৳1,000 bonus, bringing your total balance to ৳2,000. The wagering requirement is calculated on the bonus amount only — meaning ৳1,000 × 20 = ৳20,000 must be wagered before withdrawing any winnings from the bonus.

5.2 General Bonus Terms

  • Each bonus offer has a specific validity period; any unused bonus will be cancelled after expiry
  • Bonus balance cannot be withdrawn before the wagering requirement is met
  • Bonuses may only be used to play games on the fg33 platform
  • Promotional offers apply to individual users; bonuses are not transferable
  • fg33 reserves the right to modify or cancel any bonus or promotion

5.3 Bonus Abuse

If a user creates multiple accounts, uses someone else's details, or employs any other fraudulent method to obtain bonuses, fg33 reserves the right to immediately close the relevant accounts and forfeit all bonuses and associated winnings.

6. Gaming Rules

6.1 Fair Play

fg33 is committed to providing a fair and transparent gaming environment for all players. Our platform uses SSL encryption and fair play technology.

6.2 Available Games

fg33 offers slots, casino games, cricket and other sports betting, fishing games, and various live games. Each game has its own rules, which should be reviewed before playing.

6.3 Prohibited Activities

The following activities are strictly prohibited on fg33:

  • Using any software, bots, or automated methods to play games
  • Exploiting technical vulnerabilities to influence game outcomes
  • Colluding with other players or engaging in fraudulent behaviour
  • Any form of money laundering or illegal financial activity

6.4 Technical Issues

If a game is interrupted due to a server outage, disconnection, or any other technical issue, fg33 will determine the outcome of that game based on its system logs.

7. VIP Program

fg33's VIP Program has four tiers. Weekly cashback benefits are available at each tier:

  • Bronze: Weekly cashback up to 0.2%
  • Silver: Weekly cashback up to 0.4%
  • Gold: Weekly cashback up to 0.6%
  • Platinum: Weekly cashback up to 0.8%

It is possible to move up to a higher tier through regular active play. fg33 reserves the right to modify the VIP Program terms at any time.

VIP benefits apply only to accounts that comply with these terms and are not involved in any violations.

8. Responsible Gaming

fg33 places the highest priority on responsible gaming. We believe gaming is a form of entertainment, not a way to solve financial problems.

8.1 Self-Exclusion

Any player can request to temporarily close their fg33 account for a set period. Visit our Responsible Gaming page to learn more about this feature.

8.2 Setting Limits

Players can set their own deposit and play limits. Once a limit is set, a defined waiting period is required before it can be changed.

8.3 Protection of Minors

Use of the fg33 platform by anyone under the age of 21 is strictly prohibited. If a minor could access your device, keep your account logged out.

9. Account Closure & Suspension

9.1 fg33's Rights

fg33 reserves the right to temporarily suspend or permanently close an account for any of the following reasons:

  • Violation of any part of these terms
  • Suspected fraudulent activity
  • Creating an account using false information
  • Suspected money laundering
  • Abuse of the bonus system

9.2 User Rights

You may contact our support team at any time to request closure of your account. Any valid balance may be withdrawn through the normal process before the account is closed.

9.3 Inactive Accounts

fg33 may apply its account maintenance policy to accounts that have been inactive for an extended period. Contact support for more details.

10. Privacy & Data Protection

fg33 places the utmost importance on protecting your personal information. We use SSL encryption technology to keep your data secure.

To learn more about how your data is collected, stored, and used, please read our Privacy Policy page.

  • Your information is not sold to any third party
  • Payment information is stored in encrypted form
  • Data is managed in compliance with applicable legal obligations

11. Limitation of Liability

fg33 makes every effort to provide a safe and reliable gaming environment. However, fg33 has limited liability in the following matters:

  • If a game is interrupted due to internet connection issues or technical failures
  • If a transaction is delayed due to issues with a third-party payment service
  • If account information reaches someone else due to the user's own negligence
  • Any event beyond fg33's control (unforeseen circumstances)
Gaming always carries financial risk. The decision to play on the fg33 platform is entirely your own; fg33 will not take any responsibility for money lost.

12. Changes to Terms and Conditions

fg33 reserves the right to change, amend, or update these terms and conditions at any time. In the case of important changes:

  • A notice will be posted on the platform
  • The date of the change will be updated at the top of the page
  • If you continue to use the platform after the changes, you will be considered to have accepted the new terms and conditions

We expect you to review this page on a regular basis. For any questions or comments, please contact our support team.

Contact Us


Live Chat Support

Our support team is available seven days a week, twenty-four hours a day to assist via live chat. For any questions about the terms and conditions, log in directly to the fg33 platform and start a live chat.

Support is available in both Bengali and English.

Email Support

For written or detailed complaints, please contact us by email. Our team will reply to your message as quickly as possible.

[email protected]